Knowledge base

Our Knowledge Base is home to practical, evergreen guidance on employee listening, engagement and action.

While our blog covers timely topics, perspectives and industry trends, the Knowledge Base is designed to answer core questions and provide lasting, useful guidance. It brings together expert advice, clear explanations and proven approaches to help organisations improve their survey strategy, understand feedback and turn insight into meaningful action.

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What is the employee experience

Knowledge base

What is the employee experience?

What it is, what shapes it and how to improve it

What is an employee survey

Knowledge base

What is an employee survey? Your 2026 guide

From what a survey is to how it can help you, we cover all the bases in this comprehensive guide

How to measure the ROI of employee engagement

Knowledge base

How to measure the ROI of employee engagement

Formulas and calculations to measure your engagement… as well as qualitative metrics you need to consider

What is psychological safety

Knowledge base

What is psychological safety?

Why is it so important, how can you encourage it in the workplace and what role do leaders play?

How to measure employee engagement knowledge base 2

Knowledge base HOT TOPIC

How to measure employee engagement

A practical guide to the methods, metrics and actions that help you understand engagement clearly and improve it over time

Employee engagement strategy: a practical 4-step plan

Knowledge base

Employee engagement strategy: a practical 4-step plan

Build a strategy that drives engagement and business success

What is employee engagement knowledge base2

Knowledge base

What is employee engagement?

What employee engagement means, why it matters and how to improve it at work

What are the drivers of employee engagement

Knowledge base

What are the drivers of employee engagement?

Discover the 5 factors that matter most