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Plans & pricing

From fully managed listening programmes to flexible platform access, we’ll shape the right approach around your organisation, goals and budget.

Explore what influences pricing for our employee surveys and 360 feedback below, or speak with our team for a tailored recommendation and quote.

 

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Employee survey pricing plans

Our pricing is built around our two types of implementation (Managed and Unlimited) and two levels of partnership (Core and Enterprise). The platform remains the same across all options. What changes is how surveys are run and how closely our people work with you.

Managed surveys
Unlimited surveys

Core Managed

Structured, expert-led delivery for teams that want confidence and clarity

Ideal if you want surveys delivered smoothly with minimal internal effort. Our team manages the process from setup through to results, giving you confidence that insight is accurate, secure and ready to act on.

What’s included:

Service & delivery
  • Dedicated project management from planning to delivery
  • Full survey implementation and configuration
  • Question design support using proven survey models
  • Ongoing dashboard support throughout the survey
  • One dashboard and data walkthrough per survey
  • Communication templates to support participation
  • Data migration for one historical survey (up to one year)
Platform & insight
  • Prism AI for analysing quantitative and qualitative feedback
  • Action planning tools to support follow-through
  • iDeck results presentation for clear, shareable outputs
  • Up to 3 survey and dashboard languages
  • Up to 2 external benchmarks
  • Up to 50 dashboard users
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Enterprise Managed

Enhanced delivery and scale for complex, multi-region organisations

Ideal for organisations running surveys at scale or across multiple regions. This package adds greater flexibility, reach and integration on top of Managed Core.

What’s included:

Everything in Managed Core, plus…

  • Unlimited survey and dashboard languages
  • Unlimited dashboard users
  • Up to 5 external benchmarks
  • HRIS API integration for automated data syncing
  • Expanded data migration options for enterprise environments
Enquire now

Core Unlimited

Full platform control with expert guidance when you need it

Ideal for in-house teams who want to manage surveys independently, while still benefiting from structured onboarding and ongoing expert support.

What’s included:

Service & delivery
  • Tailored onboarding and setup of your first survey
  • Full training support on your initial rollout
  • Ongoing support available to all users
  • Question design support to shape your survey programme
  • One dashboard and data walkthrough per survey
  • Communication templates to support engagement
Platform & insight
  • Unlimited survey creation
  • Prism AI for insight and action support
  • Action planning tools built into survey workflows
  • iDeck results presentation
  • Up to 3 survey and dashboard languages
  • Unlimited dashboard users
  • Up to 2 external benchmarks
  • Up to 5 admin users
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Enterprise Unlimited

Maximum flexibility, scale and integration

Ideal for organisations running continuous or complex listening programmes who want the full power of the platform with minimal constraints.

What’s included:

Everything in Unlimited Core, plus…

  • Unlimited survey and dashboard languages
  • HRIS API integration
  • Automated lifecycle surveys
  • Up to 5 external benchmarks
  • Expanded user and admin access
Enquire now

What every survey plan guarantees

One connected platform

Survey design, delivery, reporting and action all in one place.

Limitless listening capacity

Run annual surveys, pulse surveys and lifecycle listening without technical limits.

The power of Prism™

Access to our game-changing AI for sharper listening and smarter action.

One connected platform

Survey design, delivery, reporting and action all in one place.

Limitless listening capacity

Run annual surveys, pulse surveys and lifecycle listening without technical limits.

The power of Prism™

Access to our game-changing AI for sharper listening and smarter action.

Expert services

Optional support from our experts to enhance your survey programme

Organisations can also add consultancy and communication support where it makes sense for their strategy. These packages are designed to complement the platform, helping you shape your listening approach, engage leaders and communicate results clearly and credibly.

You can layer this support in when you need it, whether for a specific survey, a key moment of change or a longer-term listening programme.

Consultancy services Comms packages

The key factors for 360 feedback pricing

Our 360 feedback pricing is shaped by four main factors: the number of participants, the feedback model you use, the complexity of the programme design and the level of expert support required. The platform remains consistent across every option; what changes is how the programme is configured, delivered and supported by our team.

 

Programme scale
Feedback model
Custom framework design
Expert coaching

The number of people involved in your 360 programme

360 feedback pricing is influenced by how many individuals receive feedback.

Larger programmes involve more participants, raters, data processing and reporting, which increases delivery complexity.

Smaller cohorts can be delivered more quickly and efficiently, while larger rollouts benefit from additional structure and support to ensure quality and consistency.

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The 360 framework you choose to run

The model you select plays a key role in pricing.

We offer a range of options, from rapid, ready-to-go models to fully bespoke frameworks aligned to your organisation’s values, competencies and leadership expectations.

More tailored models require additional platform configuration and validation, which is reflected in cost.

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Custom question and framework development

If you choose to run a bespoke 360 model, question design becomes an important pricing factor.

Carefully designed questions improve clarity, relevance and the usefulness of feedback.

Our consultants can design frameworks and questions that reflect your organisation’s priorities and leadership context, adding depth and impact to the process.

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Insight interpretation and development coaching

Our platform presents feedback clearly, but some organisations want additional human support to deepen understanding and drive development.

Optional services such as results interpretation, leadership workshops and 1-to-1 executive coaching add value by helping individuals and teams turn feedback into meaningful growth, and are priced separately based on scope.

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Sectors

Discover the impact we can make across all industries

Retail, hospitality & leisure

We support leading retail, hospitality and leisure organisations to listen to large, distributed workforces and act on feedback quickly across multiple locations.

Professional services

We partner with professional services organisations to capture meaningful feedback from highly skilled workforces and support leaders to turn insight into practical action.

Higher education

We are proud to work with over 80 HEIs across the world on their employee listening programmes, including two-thirds of the Russell Group universities.

Financial services

We partner with financial services organisations to understand employee experience across complex, regulated environments and support leaders to act on insight with confidence.

Construction and engineering

We support construction and engineering organisations to capture feedback from diverse workforces across sites, projects and offices, helping leaders strengthen engagement and communication.

Emergency services

We work with emergency service organisations, supporting them to gather honest feedback from frontline teams and strengthen culture in high-pressure environments.

Manufacturing

We work with manufacturing organisations to understand the experience of both operational and office-based teams, helping leaders act on feedback across complex workforce structures.

Public sector

We work with public sector organisations, helping leaders understand staff experience and build cultures that support engagement, performance and public service.

Not for profit

We support charities and not-for-profit organisations to understand employee and volunteer experience, helping mission-driven organisations build strong, sustainable cultures.

Testimonials

Our project manager was responsive, always ready to help, explain, and provide support when needed.

Karina Hundadze, HR Co-ordinator

McDonald's

People Insight feel like an extension of our own team.

Emma Davies, Wellbeing and Community Co-ordinator

British Forces Broadcasting Service

Every stage of the process was handled with professionalism, clarity, and efficiency. This was one of the smoothest and most rewarding survey experiences we’ve had, thank you!

Alla Frolova, Organisational Development Partner

London Borough of Bexley