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Flexible implementation for every listening strategy

Choose the level of support that suits your organisation. Our experienced project managers can run the entire process, or equip your team with the tools and training to run surveys independently with our platform.

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A clearer way to think about survey implementation

Employees decide whether surveys matter long before they click submit. How surveys are designed, launched and explained directly affects trust, participation and belief that speaking up leads to change.

People Insight offers two clear ways of working. Both use the same platform. The difference is how responsibility for implementation is shared.

Our survey implementation options 

Managed surveys

End-to-end delivery, handled for you

The managed survey option is designed for organisations that want expert oversight with minimal internal effort.

Our client services team takes responsibility for running your survey programme, ensuring each stage is well planned, executed and governed. 

What’s included: 

  • Dedicated project management throughout the survey cycle 
  • Survey setup, configuration and distribution handled for you 
  • Expert support with question design and survey structure 
  • Ongoing dashboard and platform support 
  • Guided dashboard and data walkthrough following survey close 
  • Ready-to-use communication templates to support participation 
  • Optional data migration from previous surveys (*Enterprise tier only) 

Unlimited licence 

Full control, with expert support as needed

The unlimited platform licence is designed for organisations that want to run surveys independently while retaining access to expert support.

It provides full access to the platform, allowing your team to design, launch and manage surveys at your own pace. 

What’s included: 

  • Structured onboarding and setup to get you started confidently 
  • Full training and enablement on your first survey 
  • Expert support with question design and survey structure 
  • Ongoing dashboard and platform support 
  • Guided dashboard and data walkthrough following survey close 
  • Ready-to-use communication templates to support participation 
  • HRIS API setup and optional data migration from previous surveys (*Enterprise tier only) 

What stays the same across both options

One connected platform

Survey design, delivery, reporting and action all live in one place. 

Unlimited listening capability

The platform supports annual surveys, pulse surveys and ad hoc listening without technical limits. 

A consistent listening philosophy

Sharper listening & smarter action guides every choice across our technology and people services. 

One connected platform

Survey design, delivery, reporting and action all live in one place. 

Unlimited listening capability

The platform supports annual surveys, pulse surveys and ad hoc listening without technical limits. 

A consistent listening philosophy

Sharper listening & smarter action guides every choice across our technology and people services. 

360 feedback implementation

Expert-led 360 implementation, included as standard 

Every 360 project with People Insight includes dedicated project management as standard, ensuring your programme is carefully set up, clearly communicated and professionally delivered from start to finish. 

Unlike our employee survey options, where you can choose between Managed and Unlimited delivery models, 360 feedback always includes hands-on support from experienced practitioners.

We guide timelines, rater selection, communications and reporting so participants experience a credible, well-structured process that builds trust and maximises impact. 

Expert services

Our knowledge is your power

Our in-house expertise goes beyond the platform. Our consultants help organisations interpret insight, align leaders and build confidence in what to do next, supporting meaningful action where it matters most. 

Alongside this, our design team crafts survey communications that drive participation, build trust and clearly show how feedback leads to action. Together, our people and technology help turn listening into sustained improvement. 

Consultancy Communications

Real clients, real results

The whole team were superb the entire way through the process. I would like People Insight to be an ongoing partner for our business.

Charlotte Park, VP of People

Northern Data

I can’t tell you how much of a difference our project manager has made to my last survey project. Their adaptability and understanding were welcomed with open arms.

Emma Sherriff, Head of Employee Experience

Park Plaza Hotel Group

Each year, I look forward to working with People Insight knowing that we’re able to create really meaningful action plans to continue with our positive progress with engagement.

Zosia Hedges, Associate Director of Brand and Communications

Inhealth Group

Excellent approach end to end, great project set up, regular communication. Survey is easy and simple to navigate, results and reports are brilliant, results dashboard gives great insights across the organisation.

Jo Houghton, Head of HR & Learning and Development

Your Housing Group