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Outstanding Workplace Award

Are you our next Outstanding Workplace?

Our Outstanding Workplace Award celebrates organisations who achieve a top-quartile employee engagement score in their People Insight survey. We are pleased to also recognise Outstanding Workplaces in Higher Education, with criteria based on our extensive sector benchmark.

employee engagement award, People Insight employee engagement award, People Insight

Winners Include

crown agents bank
helios towers
london square

Outstanding Workplace Award Criteria

86% or higher

engagement score

70% or higher

response rate


standard engagement questions

Camelot’s outstanding workplace culture

A strong culture built on feedback

Camelot are operators of The National Lottery and manage some of the country’s biggest brands. They have achieved our Outstanding Workplace Award three times for their fantastic survey results, most recently achieving an employee engagement score of 91%.

We sat down with Kat, Senior Internal Comms Manager and Niamh, Head of People Experience to learn how Camelot use employee feedback to build and maintain a brilliant, engaging company culture.

About the Award

Since 2021, People Insight’s Outstanding Workplace Award has celebrated organisations for achieving a top-quartile engagement score in their People Insight employee engagement survey.

In essence, our award recognises organisations building outstanding workplace cultures and acting on employee feedback to spark positive change.

In 2022, we launched a separate category of the award, celebrating employee engagement within Higher Education. Based on our extensive Higher Education benchmark, we have developed separate criteria for this award – detailed further down.

Award criteria

To be eligible for People Insight’s all-sector Outstanding Workplace Award, organisations must achieve:

  • 86% or higher employee engagement score 
  • 70% or higher survey response rate 
  • 5x PEARL engagement questions

The award is only applicable to People Insight employee surveys. It can be achieved year-on-year if organisations maintain or improve their  levels of engagement.

What makes an outstanding workplace culture?

An outstanding workplace culture is found in organisations that have designed their strategy with employees at the heart.

They have considered key moments of the employee journey (candidacy, onboarding, performing, growth and exit), and developed strategies to deliver a consistently outstanding employee experience.

They have listened to their employees and critically – acted on their feedback resulting in a positive change in employees’ day-to-day experience.

Why does company culture matter?

Company culture is a huge factor when it comes to the employee experience. You could describe it as the “vibe” employees get when they are part of your organisation.

Company culture can either energise or drain employees, and affects employee engagement, productivity and performance. Over time, and by measuring engagement and culture, you will get a better grasp of what works for your company, what yields the best results and what processes, traditions or behaviours influence how your employees feel.


NEW Higher Education Outstanding Workplace Award

With over 40 Higher Education clients and the most robust sector benchmark, we are delighted to launch our Higher Education Outstanding Workplace Award. This award celebrates top-quartile employee engagement results within the sector, and recognises the positive action these organisations are taking to improve the employee experience.

Higher Education Award Criteria:

  • 79% or higher engagement score
  • 70% or higher response rate

Find out more about our employee engagement support for Higher Education.


Higher Education Award Criteria

79% or higher

engagement score

70% or higher

response rate
“We are delighted that Helios Towers have been recognised as an Outstanding Workplace 2022 by People Insight. We thank all of our leaders and talented teams for delivering this achievement, and look forward to driving sustainable value creation for our customers, communities, environment, investors and people.”

Helios Towers

Outstanding Workplace Award Winners

Case studies

Derbyshire Fire and Rescue: An Outstanding Workplace Culture

Case studies

Sunbelt Rentals: The Impact of a Listening Strategy

Case studies

Crown Agents Bank: Promoting Equality and Diversity at Work