Retail, hospitality & leisure staff surveys

Employee turnover in retail, hospitality and leisure is significantly higher than in many other industries. The transient nature of roles, coupled with limited progression opportunities, often contributes to a revolving door of staff.

As well as impacting morale, this can have a huge impact on business. Through employee surveys, organisations can pinpoint the reasons behind turnover and take targeted actions to improve retention, creating a more stable and committed workforce.

Long shifts, irregular hours and constant pressure to meet quotas are common in these sectors. Coupled with understaffing and insufficient training, these conditions can quickly lead to burnout. Employees often report feeling undervalued, overworked and disconnected from leadership, leading to a drop in morale.

Surveys can help identify stressors affecting their teams and provide a platform for employees to share their concerns.

Talent shortages continue to plague the retail, hospitality and leisure industries. The rise in competition for skilled staff has made it more important than ever to offer the right employee experience. Candidates now expect more from potential employers, from competitive pay to professional development opportunities.

Employee survey data will show you what current employees value most, allowing you to develop an outstanding employee value proposition so you can stand out in a competitive market.

Despite a growing focus on D&I initiatives, employees from underrepresented groups often face barriers such as bias, unequal opportunities and a lack of support in retail, hospitality and leisure sectors.

Our employee surveys can pinpoint where gaps exist and measure perceptions of inclusivity across the workforce.