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Drive stronger participation with the right communications

Great survey results start with great communication. Our team helps organisations design clear, engaging communication campaigns that build trust, increase participation and keep people engaged from launch through to results and action.

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Why survey communication matters

Stronger participation

Thoughtful internal comms can lift response rates significantly, giving you a more accurate picture of employee sentiment.

Better quality feedback

Clear, targeted messaging helps employees understand what you want them to share and why it matters.

Stronger trust & buy-in

Communications that explain confidentiality and purpose build confidence that feedback will be treated respectfully.

Stronger participation

Thoughtful internal comms can lift response rates significantly, giving you a more accurate picture of employee sentiment.

Better quality feedback

Clear, targeted messaging helps employees understand what you want them to share and why it matters.

Stronger trust & buy-in

Communications that explain confidentiality and purpose build confidence that feedback will be treated respectfully.

Creative communications to support your survey

Participation visuals
Results & action
Leadership videos

Clear, on-brand assets that drive awareness and participation

Participation visuals are designed to help employees understand what’s happening, why their voice matters and how to take part. These assets build visibility and confidence before and during your survey, supporting strong response rates across the organisation.

We create posters, banners, intranet graphics, digital screens, email visuals, and branded templates, all tailored to your organisation and aligned to your survey messaging.

Communicate what was heard and what will happen next

Results and action communications help organisations demonstrate credibility and follow-through. We design clear, engaging outputs that make results easy to understand and show how insight is being turned into action.

This includes post-survey infographics, customised dashboard user guides, video result recaps, action updates and next-steps communications that reinforce trust and keep momentum alive.

Authentic leadership messages that build trust and accountability

Our team provides end-to-end support for leadership video content, from planning and filming through to editing and delivery. We work directly with your leaders to capture authentic messages that thank employees, share results and commit to action.

Videos are professionally produced, on-brand and tailored to your organisation, helping leaders communicate with clarity, credibility and impact at key moments in the listening cycle.

Our survey communication packages

Simplify things by selecting one of our ready-made packages.

Each package brings together proven communication elements to help you drive participation, build trust and demonstrate follow-through, with the flexibility to scale up as your needs evolve.

Essential

The Essential package is ideal for smaller organisations running their first survey, or larger organisations looking to complement an existing communications approach.

It includes an initial consultation, ready-to-use email templates, core survey design assets and a post-survey infographic.

Advanced

The Advanced package is designed for organisations that want to take survey communications further and ensure messages land clearly across different audiences.

It includes pre- and post-survey consultations, a comprehensive design toolkit, briefing sessions and tailored manager guides to support understanding, involvement and effective follow-through.

Enterprise

The Enterprise package is built for organisations seeking a long-term, strategic approach to survey communications and branding.

It provides in-depth consultancy, custom visual identity development and a complete range of multimedia assets, including videos and post-survey summaries.

This package is designed to build consistency, credibility and sustained trust in your listening strategy over time.

Real clients, real results

All members of the People Insight team provided a really friendly and professional service!

Emma Colley, Organisational Development Manager

Keele University

People Insight feel like an extension of our own team.

Emma Davies, Wellbeing and Community Co-ordinator

British Forces Broadcasting Service

Our project manager was responsive, always ready to help, explain, and provide support when needed.

Karina Hundadze, HR Co-ordinator

McDonald's

Every stage of the process was handled with professionalism, clarity, and efficiency. This was one of the smoothest and most rewarding survey experiences we’ve had, thank you!

Alla Frolova, Organisational Development Partner

London Borough of Bexley

Communication FAQs

Why should I communicate about employee surveys?

Clear communication increases participation, builds trust and improves the quality of feedback so leaders can make better decisions.

When should I start communicating about a survey?

Begin communications before launch, outlining purpose and confidentiality, and continue throughout the process to reinforce participation.

What types of comms help increase survey response rates?

Multi-channel messages, leadership endorsements, manager sharing and visible next steps all support sustained engagement.