Knowledge base

Our Knowledge Base is home to practical, evergreen guidance on employee listening, engagement and action.

While our blog covers timely topics, perspectives and industry trends, the Knowledge Base is designed to answer core questions and provide lasting, useful guidance. It brings together expert advice, clear explanations and proven approaches to help organisations improve their survey strategy, understand feedback and turn insight into meaningful action.

How to run a 360 programme
Knowledge base

How to run a 360 programme

A practical guide to planning, launching and following through on a 360 programme that leaders trust and use.

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What is the employee experience
Knowledge base

What is the employee experience?

What it is, what shapes it and how to improve it

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A guide to the best employee engagement survey providers
Knowledge base

A guide to the best employee engagement survey providers

How to choose the right partner, from survey design to expert support and action planning

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How to run an employee survey project
Knowledge base

How to run an employee survey project

A practical guide to planning, launching and following through on an employee survey project

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Interpret your 360 results
Knowledge base

How to interpret your 360 feedback results 

A practical guide to reading your 360 feedback results, understanding what they mean and turning them into focused development.

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How Prism creates meaningful, smart actions kb
Knowledge base

How Prism creates meaningful, smart actions

Helping you move from insight to improvement

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What is an employee survey
Knowledge base

What is an employee survey? Your 2026 guide

From what a survey is to how it can help you, we cover all the bases in this comprehensive guide

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Survey comments kb
Knowledge base

Survey comments: how to turn employee feedback into clear actions

A practical guide on how to turn free text into themes, priorities and two or three actions your managers can start this month

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How to align employee surveys with strategic planning
Knowledge base

How to align employee surveys with strategic planning

How timing surveys with your planning cycle helps employee feedback shape real decisions.

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