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Speak up, I’m not listening

22 Feb 2013 - Blog

Speak up, I’m not listening

 

The latest CIPD Employee Outlook report finds record low levels of employee engagement in the winter of 2012/2013, attributing much of this to a deterioration in employee voice, particularly in the public sector.

Whilst I would take the ‘record low’ analysis with a pinch of salt (other surveys will report engagement steadying, or even increasing over the same period), there is no doubt that actual deteriorations in employee voice will impact significantly on engagement, especially when organisations are in the midst of major change, as so many in the public sector are. It’s common sense isn’t it (if not common practice) – if you want to change what people are doing, who they are doing it with, or the environment in which they work….. then ask them for their ideas on what will work and what won’t (and demonstrably listen to what they say)…..

As a reminder the CIPD says:

The full press release and links to the research paper are here: http://www.cipd.co.uk/pressoffice/press-releases/research-reveals-lessons-businesses-public-service-providers-learn-mid-staffs-failings.aspx

Tom Debenham

 

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