Contact us

The ultimate 360 feedback tool for confident, capable leaders

Launch 360 feedback to help your leaders understand how their behaviours are experienced by others, revealing strengths, development priorities and opportunities to grow.

Built on our flexible 360 models and delivered through our powerful platform, we combine our in-house consultancy and project management with the tools you need for real leadership impact.

Trusted by the world’s best workplaces
phase 8 logo
Inside Story logo (1)
phase 8 logo
Inside Story logo (1)

Smarter 360 feedback, powered by AI and human expertise

Our 360 feedback solution helps managers and leaders understand their skills, identify areas for growth, and develop with confidence – all in one platform.

At the heart of it is Prism, our AI engine that saves your HR and L&D teams time by instantly turning rater feedback into clear, actionable insights – highlighting strengths, surfacing development areas, and recommending next steps.

For organisations looking to go further, this can be paired with expert-led coaching to help your managers interpret their feedback and embed meaningful behaviour change.

The benefits of our 360 feedback

  • AI-powered analysis that brings scores and comments together instantly, highlighting clear strengths and development priorities
  • Expert-led project management as standard, ensuring high-quality delivery
  • Structured, action-focused outputs that translate feedback into practical next steps
  • Access to elite 360 practitioners and executive coaches who bring leadership expertise and insightful interpretation that elevates development beyond the data
  • Scalable delivery for individual leaders, cohorts or organisation-wide leadership programmes

Our knowledge is your power

Project management & setup

Included as standard

Every 360 feedback programme with People Insight includes dedicated project management to ensure a smooth, well-governed experience from start to finish.

We handle the operational detail so your teams and participants can focus on meaningful feedback and development.

What’s included:

  • Dedicated project manager assigned to your programme
  • Platform setup, configuration and timeline management
  • Ongoing monitoring of participation and progress
  • Issue resolution and coordination across stakeholders
  • Support through project close and results readiness

Executive coaching & consultancy

Optional, recommended support

For organisations looking to increase impact, our executive coaching and consultancy services help leaders interpret feedback, build confidence and turn insight into sustained development.

 

What’s included:

  • One-to-one executive coaching to explore strengths and development areas
  • Support for first-time managers through to senior leaders
  • Expert facilitation of feedback conversations and development planning
  • Practical guidance focused on behaviour change and leadership effectiveness

A 360 experience that delivers for every stakeholder

Candidates

Candidates receive clear summaries of strengths and development themes. Results focus on growth rather than judgement, helping individuals reflect with confidence and identify realistic next steps.

Raters

Raters complete feedback through a simple, intuitive experience that encourages honest, balanced responses without friction or fatigue.

HR and L&D

HR and L&D teams have full visibility and control. Manage cohorts, track participation and maintain governance across teams, functions and programmes.

Coaches and facilitators

Clear summaries and structured outputs support deeper, more focused coaching and development conversations.

Candidates

Candidates receive clear summaries of strengths and development themes. Results focus on growth rather than judgement, helping individuals reflect with confidence and identify realistic next steps.

Raters

Raters complete feedback through a simple, intuitive experience that encourages honest, balanced responses without friction or fatigue.

HR and L&D

HR and L&D teams have full visibility and control. Manage cohorts, track participation and maintain governance across teams, functions and programmes.

Coaches and facilitators

Clear summaries and structured outputs support deeper, more focused coaching and development conversations.

360 models

Which 360 model is right for you?

Select from proven 360 models or work with our experts to design a bespoke approach that reflects your organisation’s priorities, leadership expectations and context.

All models are delivered through the same intuitive platform, ensuring a consistent experience for participants while giving you the flexibility to tailor the feedback to the behaviours that matter most to your organisation.

See leadership and engagement in one connected view

If you already run employee surveys with us, your 360 feedback data doesn’t sit in isolation. The platform connects the leadership behaviours identified in 360 feedback with company-wide outcomes from your engagement survey, helping you understand how managers influence team experience and performance.

Bring the two together and you move beyond development in theory to development that drives measurable impact. See the patterns, spot the correlations and focus action where it will make the greatest difference.

Real clients, real results

It was great partnering with People Insight who ensured our project was delivered on time. Excellent follow-up and communication from the team.

Marcia Jones, Senior HR Manager

Crown Agents Bank

From start to finish, the service has been exceptional. Such a responsive team, couldn’t be more knowledgeable, helpful and enjoyable to work with.

Laura Jones, Equality Advisor

University of Oxford

We have been a client for a number of years now, but never once have I felt that the level of customer service is anything other than exemplary.

Ian Fussey, Head of Internal Communications

National Church Institutions

Our project manager was responsive, always ready to help, explain, and provide support when needed.

Karina Hundadze, HR Coordinator

McDonald's

360 feedback FAQs

What is 360 feedback suitable for?

360 feedback is ideal for leadership development, talent programmes and building self-awareness. It helps individuals understand how their behaviours are experienced by others.

How does 360 feedback support leadership development?

It highlights strengths and blind spots, giving leaders insight into their impact and helping shape focused development goals.

Is 360 feedback anonymous?

Yes. Responses are aggregated so raters can provide honest feedback without being identified.

How often should you run 360 feedback?

Most organisations run 360 feedback annually or at key development moments, such as the start and end of leadership programmes.

How much does a 360 feedback project cost?

Costs vary based on scale, customisation and support. Visit our pricing page to learn more about the flexible options we offer.

How can we make 360 feedback effective rather than uncomfortable?

Clear design, psychological safety and structured follow-up. Our approach ensures feedback is constructive, credible and focused on development.