+44 (0) 203 142 6511 enquiry@peopleinsight.co.uk


Retail, Hospitality and Leisure

Build back stronger with an engaged, loyal workforce

Never before has there been a more challenging time for retail, hospitality and leisure companies, or such a vast amount of operational changes for employees. With potential talent uncertain about the future, attracting, supporting and retaining your staff is more important than ever. Trust our experts to help you measure and improve employee engagement in retail, hospitality and leisure.

employee engagement in retail hospitality leisure, People Insight
“We chose People Insight because they ticked all our boxes. Knowledgeable, incredibly helpful and providing great insights and analytics, they are experts in this field.”

Kirsten Price, Talent Director, Cote Brasserie

Trusted By

greggs 175
southampton fc
Cote brasserie
virgin active 1
mytime active logo 150
celtic manor 150
Autogrill 1 01
corbin and king 175
ceviche 175
karen millen 175
employee engagement in retail hospitality leisure, People Insight

Connect with your staff through listening, involving and acting

As we emerge from skeleton staff, furlough and closures, staff relationships can feel a bit distant. To help everyone feel more secure about the future and enthusiastic about the organisation’s goals, communication is essential.

Build belief and confidence with fast and frequent employee pulse surveys, so you can listen to your people, involve them in deciding on actions, and importantly – make change happen as a result.

Improve talent attraction with a brilliant culture and brand

As operations scale up and we need more – and perhaps different staff, having an attractive employer brand is essential.

Your employee survey can show you the parts of your culture where you currently excel and where you need to focus attention for an engaged and productive workforce who will advocate your organisation.

Trusted by

“People Insight stood out: they were able to guide, advise, and give us great insights into our business.”

Dawn Browne, Fuller’s

“People Insight stood out because they are action planners. Not only do they collect the data but they explained what that data told us and then worked with us to develop programmes and strategies to implement change.”

Cheryl Evans, Marston’s


How People Insight can help

Intuitive technology

Fast, effective survey technology

Our platform makes it really easy to carry out employee surveys and importantly – understand the results. The personalised results dashboards and intuitive tools and resources help guide line managers on a step-by-step process with their teams to turn insights into action. By involving teams closely you’ll build trust, relationships and confidence that help improve employee engagement and loyalty.

Practical expertise

Practical expertise in your sector

Our organisation psychologists have vast experience working with organisations large and small to improve employee engagement in retail, hospitality and leisure. We align surveys with people strategy and help decide an appropriate survey frequency. In addition, we can customise your questionnaire, get your stakeholders and staff groups involved and deliver post survey presentations and workshops to build manager capability to action plan with confidence.

Continuous support

Continuous survey support

Whether it’s your first survey or twentieth, our trusted team implements your survey for you and are with you every step of the way for a truly personal service. Your contact provides day to day support via phone, video calls and email throughout your project. You’ll always feel confident that your project is on track, in a safe pair of hands.

Decisions underpinned by data

Decisions underpinned by data

Trust that your decisions are based on rigorous data, with every survey underpinned by frameworks including our organisational psychologist-designed PEARLBELONG, THRIVE and SPRINT models.

Retail, Hospitality and Leisure Resources


Which is better: Pulse survey vs engagement survey?


5 Future of Work trends for 2022


How to manage workplace wellbeing post-Covid

Events & webinar replays

Never miss a webinar, watch the replays now.

Webinar Replay

Webinar replay: Involving your employees in the big reset

Webinar Replay

Webinar replay: How to use employee feedback to progress your D&I strategy