People Insight Wrapped: Our 2023 Story

People Insight Wrapped

As we bid farewell to another impactful year, it’s time to unwrap the insights, trends, and achievements that made 2023 a standout for People Insight. Think of this as our version of Spotify Wrapped, but instead of music preferences, we’re delving into the heart of employee engagement. Get ready as we unwrap the numbers and stories that shaped our year!

I. Our Clients Asked Over 26,000 Questions This Year

In the dynamic world of workplaces, questions are the building blocks of understanding. This year, our clients put over 26,000 questions to their employees—a testament to their curiosity and commitment to addressing the intricacies of the employee experience. This remarkable feat underscores the value of robust listening programmes. In a world where the employee voice is paramount, these questions serve as a compass guiding organisations toward a culture of openness, collaboration, and continuous improvement.

II. Average Number of Questions per Survey: 27.5

Finding the right length for your survey can be an art in itself. Our 2023 average of 27.5 questions per survey actually represents a sweet spot between the depth of our client’s annual engagement surveys (which typically use our PEARL model, with around 35 questions tailored to capture the full spectrum of employee experiences) — and the succinct pulse surveys that we can offer clients, often comprised of 10 to 20 questions.

Your company’s survey should be insightful and comprehensive, yet still engaging and completable in one session. Too long, and you run the risk of losing your participants’ focus. Too brief, and the volume and depth of employee insights is sacrificed. Keep the shorter surveys for quick pulse check-ins at alternate times of the year, ensuring you capture the evolving nuances of your employees’ experiences.

III. Average Engagement Score: 77%

In the tale of 2023, the average engagement score stands strong at 77%, marking a subtle dip from the previous year’s 78%. Insights from our platform data unveil nuanced trends in leadership, communication, and pay that may have contributed to this slight decrease. Anticipate a deeper exploration of these findings in our upcoming report—a comprehensive dive into 2023’s trends and a sneak peek into the unfolding narrative of 2024.

The winner for the most engaged sector in 2023 was… Construction and Civil Engineering, with 86%!

IV. Average All Sector Response Rate: 73%

Across diverse sectors, our average response rate holds strong at 73%. How can you boost the response rate of your next survey? Consider a comprehensive communication plan crafted by our Client Services Team; complete with custom posters, engaging infographics, well-timed email sequences, and impactful video messages from your senior leaders.

And for incentives, think beyond the usual coffee or vouchers. If your company champions environmental responsibility, tap into our partnership with Eden Reforestation Projects. Each response in your survey contributes to the growth and protection of mangrove trees in Nepal, Mozambique, Madagascar, and more. Eden doesn’t just plant trees; they empower local communities by hiring and training individuals to plant and safeguard these vital forests.

Celebrating responsiveness, the Manufacturing, Distribution, and Storage sector takes the lead with the highest average response rate of 89%!

V. Total Number of Data Points Collected: 93,168,074

At People Insight, we’re big on data. In 2023 alone, we’ve received over 90 million data points from survey responses. This massive influx of data represents more than just numbers; it’s the lifeblood of our benchmarking capabilities.

With millions of data points flowing in every month, we take pride in our ability to provide precise and dynamic benchmarking data that can cater for any and all sectors.

VI. Most Popular Day for Dashboard Usage & Survey Release

Thursday and Monday — the dynamic duo in our weekly line-up. Thursday sees our dashboards buzzing with activity, while Monday takes the spotlight as the prime day for releasing surveys.

Why? Perhaps it’s the allure of starting the week on the right note – by listening to your employees! Following this, the Thursday dashboard popularity may represent the satisfaction of closing the week with in-depth data analysis on Thursday, paving the way for a Friday filled with action planning. Whatever the reason, any day dedicated to employee surveys is a day well spent.

Conclusion

As we wrap up the People Insight 2023 edition, we’d like to extend a heartfelt thank you to our clients and our wider PI community. Your curiosity fuels our passion for understanding and enhancing the employee experience. 2023 was fantastic but stay tuned — 2024 promises to be even bigger and better. Here’s to another year of unwrapping insights, driving engagement, and shaping workplaces where every voice resonates. May the journey continue!