Making culture the foundation of strategy at Nottingham Building Society

“The most actionable survey we’ve ever done!”

Nottingham Building Society is undertaking a significant change and modernisation strategy, with a unique advice and service proposition completely centred around defined customer lifetime journeys.

Change at scale means new structures, roles and services, which can be challenging for long serving, loyal employees.

In this eBook:

Find out why The Nottingham developed their Doing the Right Thing culture and how People Insight are helping them ensure that employee experience matches their aspiration.