Actions to build on positive leadership scores
1. Leaders Exchange
Cardiff Met’s Leaders Exchange is a forum, held every other month, which enables senior leaders across the University to connect, to network, and to develop collective behaviours. During Covid, the sessions happened virtually but have now returned to face-to-face.
Critical issues, such as student retention, are brought to Leaders Exchange to discuss and explore invites ideas from across the University, rather than just the areas with an immediate impact on the student experience. Guest speakers and guest keynotes are also brought in to start conversations and spark ideas around focus areas like ED&I.
2. Development Programmes
Cardiff Met’s internal development programmes have been running since 2018, to support and develop leaders at different levels. Leaders are encouraged to ask for feedback and build self-awareness and emotional intelligence so the development modules focus on current topics such as compassionate leadership, as well as offering 360 exercises and psychometric tests.
Building on the theme of collective leadership, all Deans and Directors were asked to attend the first programme regardless of their prior experience so they could connect and develop as a group.
Cardiff Met encourage staff at all levels to go through the Insights personality test, a form of psychometric testing based on the psychology of Carl Jung.
Over 60% of Cardiff Met’s colleagues, from Vice Chancellors to Deans to team members, have been through the Insights process which gives them a shared narrative and a way of quickly understanding each other’s strengths. If conflict arises, Insights provides a safe entry into these conversations and a shared language to use.
4. Manage at Met
In April 2021 Cardiff Met launched their ‘Manage at Met’ programme to deliver essential manager training on a range of essential topics including wellbeing for leaders and managers at all levels. Whether you’re a new line manager or a Vice Chancellor you are expected to go through Manage at Met.
By making the wellbeing training mandatory, the University hopes to help managers look after themselves and lead wellbeing in their teams. The programme is made up of 13 essential modules for managers, broken down into bitesize sessions. The sessions are completed online, and managers are automatically enrolled and sent reminders about outstanding modules to remove any barriers to taking part.
Modules include content around situational leadership, non-directive coaching approach, values based and compassionate leadership and leading hybrid teams, as well as upskilling managers around the HR side of management such as managing poor performance, supporting attendance at work, and disciplinary and grievance procedures.