On demand – The Future of Employee Listening: Pairing Human Expertise with AI to Drive Improvement

The future of employee listening: Pairing human expertise with AI to drive improvement

Discover how the next wave of AI can strengthen (not replace) the human heart of employee listening. 

AI is reshaping every corner of the workplace, and employee listening is no exception. But while many organisations are exploring new tools and possibilities, the real opportunity isn’t automation – it’s partnership.

In this 45-minute session, we explore how HR teams can use AI to understand feedback more deeply, support managers more effectively and build more responsive cultures, all while keeping empathy, context and human connection at the centre.

Whether you’re already experimenting with AI or just beginning to explore its potential, this webinar will give you a clear, practical view of what’s possible now and what’s coming next.

What we cover

How HR & AI combine to drive better outcomes 🤝

• Why the future of employee listening depends on people and AI working together, and how AI can accelerate insight while HR brings the judgement and empathy needed to turn it into meaningful action.

Agentic AI: what it is and why it matters for HR 🤖

• A practical introduction to agentic AI, how it differs from traditional automation, and why it will soon play a major role in decision-making and action planning across organisations.

How we’re bringing this future to life 🚀

• A preview of the AI enhancements coming to the People Insight platform, designed to guide strategic direction, surface priorities and reduce workload while keeping accountability firmly human.

What HR leaders should prepare for next 🔮

• The skills, behaviours and organisational habits that will matter most as AI becomes part of everyday listening and how HR can lead this evolution confidently and responsibly.

Who should watch?

This session is ideal for:

• HR, OD and People leaders building or evolving their listening strategy

• Organisations exploring the possibilities of AI in engagement or feedback

• Managers responsible for turning insight into meaningful action

• Anyone curious about how AI can enhance — not dilute — human leadership and culture

Whether you’re a current People Insight client or completely new to us, the session is designed to broaden your thinking and provide practical takeaways you can act on.

Speakers

Kate Pritchard
Head of Consulting, People Insight
A specialist in turning insight into people-centred, sustainable change.

Gareth Phillips
Chief Technology Officer, People Insight
Leading the development of responsible, practical AI that enhances how organisations listen and respond.