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The #1 provider of higher education staff surveys

People Insight works with 80+ higher education institutions, including two-thirds of the Russell Group universities, helping HR teams run credible staff surveys, understand employee voice at scale and support action planning across complex organisations.

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HE Hero
Trusted by leading universities

Did you know?

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The future of HE is bright

89% of HEI employees care about the future of their institution

person working

Seeing the bigger picture

85% of HE professional services staff say they know how the work they do helps their institution achieve its aims

Collaboration

Loyal and Proud to contribute

73% of academics say they are proud to work for their institution

star icon

The future of HE is bright

89% of HEI employees care about the future of their institution

person working

Seeing the bigger picture

85% of HE professional services staff say they know how the work they do helps their institution achieve its aims

Collaboration

Loyal and Proud to contribute

73% of academics say they are proud to work for their institution

Grow your university through faculty surveys and 360 feedback

We’re not just about university staff surveys. We’re about empowerment through meaningful change. We will work with you to create surveys to suit your institution, then use that data to guide employee engagement initiatives.

Our consultants and executive coaches work with HEIs of all types to interpret data, gather insights and highlight realistic action points designed to elevate your employee experience.

Employee surveys 360 feedback

We’ve studied the employee experience at university

We understand what drives employee engagement in higher education and where the main challenges lie. We’ve tracked the employee experience over time, revealing how it has changed since the pandemic, how it differs across roles and departments, and what actions HEIs can take to improve it.

Our reports, created in partnership with UCEA, provide a detailed picture about work life at UK HEIs. Read “What’s it really like to work in HE?” for a data-driven overview, and “A Tale of Two Perspectives” for insights on bridging the gap between academic and professional services staff.

What’s it really like to work in HE? A tale of two perspectives
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We have industry-leading benchmarks

When it comes to employee experience data within HE, no other provider compares to us. We’re proud to say we work with more HEIs than any of our competitors and, as a result, we have a rich pool of valuable HE data.

Our benchmarking allows you to filter by university type, demographic and faculty, offering precise insights within the context of your sector.

See our HE case studies

Sign up to our monthly HE newsletter

Sign up to our Higher Education newsletter for a monthly view of staff experience across the sector, straight to your inbox.

Stay close to the trends shaping staff experience in HE and get practical ideas you can put to work in your own institution every month, with clear, relevant, sector-specific guidance and insight.

  • Monthly insight into staff experience at different universities
  • Useful resources to support stronger employee listening
  • Expert perspectives on what matters most in HE right now
  • Notifications about upcoming higher education events and opportunities to join the conversation

Empowering real change. See how we make a difference

We work with universities across the UK and internationally, and we understand the employee experience in this sector better than any other provider. But don’t just take our word for it. See what King’s College London has to say about our higher education staff surveys.

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Strong partnerships across higher education

Our work in higher education is backed by established sector partnerships.

We are a Premium Partner of UHR and a member of AHEP and SRHE, helping us stay closely connected to the priorities, challenges and opportunities shaping the sector.

Employee engagement & insights packages

We help HEIs create opportunities for staff to share their views and shape improvements by providing structured consultation, feedback and reporting tools.

Prism (generative AI) dashboard addition

An AI-powered dashboard that provides data analysis, recommendations and chat functionality for local managers.

Bespoke check-in/pulse survey

A tailored mini survey to track progress and gather targeted insights.

Staff consultation and insights package

A consultation using our employee feedback platform to gather detailed feedback and provide recommendations.

One-on-one conversations with staff

Confidential conversations with staff to explore key issues, with a report outlining key themes and recommendations.

Leadership development in education: coaching & support

Our benchmark data shows that only 46% of HE staff believe senior leaders make the effort to listen to staff. Clearly this is an area that needs addressing.

We support leadership development in education by helping leaders build confidence, develop strategic thinking and communicate effectively. We offer the following tailored coaching and development programmes:

  • Coaching support for executive/local leaders
  • 360/270 feedback
  • Leadership and management workshops
  • Insight presentation coaching

Higher education in a global context

Globally, universities face similar challenges, such as contract instability in the US and research funding cuts in Australia. European institutions struggle to balance teaching and research demands.

We help HEIs around the globe to assess, monitor and improve the employee experience for a happier, more motivated workforce.

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Celebrating excellence in higher education

After partnering with over 80 HEI clients (including 10% of the top 50 universities worldwide) and fortified with an impressively robust sector benchmark, we are delighted to present our esteemed Higher Education Outstanding Workplace Award.

This coveted recognition commemorates exceptional employee engagement achievements, firmly rooted in the sector’s top quartile. It is a testament to the outstanding efforts undertaken to elevate the overall employee experience.

Outstanding workplace award

Inspire HE: The employee experience university rankings

To support and celebrate the universities going above and beyond to give their employees the best experience possible, we’ve created the Inspire HE rankings.

Universities who place in the top quartile demonstrate their commitment to listening and improving, taking action and bringing about meaningful organisational change to create better, more engaged institutions.

Inspire HE

Employee surveys

Whether you’re looking to carry out employee engagement surveys, D&I surveys or boost wellbeing within your organisation, we can help you bring meaningful surveys to life.

Employee surveys

360 feedback

Our 360 feedback tool marries the best in generative AI with expert consulting and project management, leaving you with personal development plans to boost growth.

360 feedback

Employee surveys

Whether you’re looking to carry out employee engagement surveys, D&I surveys or boost wellbeing within your organisation, we can help you bring meaningful surveys to life.

Employee surveys

360 feedback

Our 360 feedback tool marries the best in generative AI with expert consulting and project management, leaving you with personal development plans to boost growth.

360 feedback

Real clients, real results

The service provided was well-planned and executed. My consultant was professional, knowledgeable and supportive throughout the process.

Julie Thompson, Talent, Culture and Inclusion Consultant

University of Derby

The survey experience was personal and showed understanding of our organisational culture and how best to take the results forward. Excellent support throughout.

David Woodman, Head of OD

Kingston University

Our consultant was brilliant in helping us with our questions and presentation to our senior leaders. She has a terrific manner and beautiful communication.

Felicity Morath, Head of Learning and People Development

St. Mary's University

Our resources

We’ve packed our in-house expertise and trusted data into resources designed to help you move from feedback to smarter action. Explore our in-depth guides, read the latest blogs and case studies, or join one of our interactive webinars.

Case studies

See how our clients have turned employee feedback into sharper listening and smarter action.
Blogs

Explore practical ideas, fresh research and real examples to improve employee experience across your organisation.
eBooks & Guides

Download eBooks and guides packed with practical frameworks, templates and advice to improve employee experience.
Webinars

Watch on-demand webinars for practical advice, real examples and expert insights on employee feedback.

Case studies

See how our clients have turned employee feedback into sharper listening and smarter action.
Blogs

Explore practical ideas, fresh research and real examples to improve employee experience across your organisation.
eBooks & Guides

Download eBooks and guides packed with practical frameworks, templates and advice to improve employee experience.
Webinars

Watch on-demand webinars for practical advice, real examples and expert insights on employee feedback.