On Demand: Getting Reward Right w/ The National Gallery

Getting Reward Right: The National Gallery’s approach to taking action on salary feedback without breaking the bank

🎙️ With Jessica Francourt (Head of HR) & Tamsin Williams (Deputy Head of HR), The National Gallery
⭐️ Hosted by Costa Antoniou, People Insight

About the session

When The National Gallery ran their first employee survey, one key area where people wanted more clarity and consistency was reward and benefits.

Rather than defaulting to sweeping pay reviews or costly changes, the team took a practical, people-first approach. They built an action plan that tackled the real feedback, improved communication and strengthened trust — without blowing the budget.

In this session, we explore how they:

• Identified reward and benefits as a priority through employee feedback
• Took focused, achievable actions that made a genuine impact
• Communicated with transparency to build buy-in
• Saw a shift in perceptions in their follow-up survey

💡 What you’ll take away

1. How to act on reward and benefits feedback without major cost
2. Practical approaches to transparent communication and planning
3. A real-world example of progress made through focused action
4. Ideas to apply in your own survey cycle and stakeholder conversations

Rewatch the session today!