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Game-changing AI for employee listening

Prism AI helps you to quickly understand employee feedback and translate insights into tailored, evidence-led action plans that leaders and managers can act on immediately.

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Employee surveys aren’t the problem. Acting on them is.

Most organisations do not struggle with collecting feedback. They struggle because insight takes too long to interpret, managers are unsure what to do next, and follow-through fades after results are shared.

Prism™ closes the gap between listening and action by instantly giving leaders clear, context-aware action plans to move forward with confidence.

What does Prism deliver?

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Clearer understanding of what your people are really feeling

Prism analyses large volumes of survey comments and scores together in seconds, surfacing the themes, drivers and signals that matter most so organisations can rapidly understand their employee experience with confidence.

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Clarity on what your next steps should look like

Prism shows leaders the actions that will have the greatest impact, tailored to their role and shaped by real data and organisational priorities.

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Momentum that doesn’t fade after the survey closes

Prism keeps action visible and on track, supporting accountability through nudges, progress tracking and shared visibility across teams.

Sharper listening

Understand what matters instantly

Prism helps you listen more precisely by cutting through noise, unclear comments and broad themes to reveal the specific issues that will move the dial on engagement, performance and culture.

Smarter survey design

Prism reduces admin time by intelligently reviewing both survey design and deployment.

By analysing your selected questions against historical data, benchmarks, and priorities, Prism objectively evaluates your survey approach and recommends improvements that increase the likelihood of a successful listening programme.

Comprehensive analysis

Prism triangulates qualitative comments and quantitative results together, detecting tone, nuance, themes and drivers.

It reveals the issues that matter most, without the noise or manual interpretation.

Intelligent interpretation

Prism learns your organisation’s values, priorities and language so that its interpretation of your data aligns with your organisation’s objectives and feels credible to leaders and managers.

Smarter action

Know what to do next and make it happen

Understanding feedback is only the first step. Prism is designed to help leaders and managers move confidently from insight to action by clarifying priorities, guiding next steps and sustaining momentum long after results are shared.

Action-ready dashboards

Prism brings action into the same view as survey results, ensuring it’s treated as a core outcome rather than an afterthought.

As soon as results are available, Prism shares three priority actions for each manager, tailored to their team’s results and pinned to the dashboard homepage.

Prism Suggest™: Clear guidance on what to focus on

Managers can use the Prism Suggest™ feature to recommend actions for any survey question. Each suggestion is shaped by:

  • The manager’s role and level (from team-level to strategic org-wide improvements)
  • Your organisation’s priorities, values and language
  • Proven employee experience best practice for improved future results

If it looks right, it’s one click to add to the action plan.

Prism Improve™: Turn intent into practical action

Managers often know what they want to improve but need support turning those early ideas into well-defined actions.

When they write their own actions, the Prism Improve™ feature helps refine them into clear actions that are specific, measurable and time-bound.

The right actions for the right role

Prism’s outputs can be tailored to different roles and levels across the organisation.

Whether focusing on team-level improvement or broader strategic priorities, Prism supports consistent action planning that reflects the user’s decision-making responsibility and scope.

How Prism empowers every role towards a stronger culture

HR & Senior Leaders

Prism provides instant clarity on what matters organisation-wide with:

  • Priority themes surfaced rapidly

  • Clear, evidence-based narratives for senior conversations

  • Visibility of action ownership and follow-through

  • Guidance and language shaped by your organisational context

Line managers

Prism gives managers the confidence to act quickly without needing to be data experts with:

  • A simple explanation of what their team is saying

  • Personalised actions they can actually implement

  • Higher-quality actions through Prism’s coaching

  • Built-in reminders and nudges to keep progress alive

Employees

Prism helps employees see that their feedback leads to real, meaningful improvement through:

  • Faster acknowledgement of feedback

  • Respect for anonymity and boundaries

  • Clear communication of next steps

  • Stronger belief in the listening process

HR & Senior Leaders

Prism provides instant clarity on what matters organisation-wide with:

  • Priority themes surfaced rapidly

  • Clear, evidence-based narratives for senior conversations

  • Visibility of action ownership and follow-through

  • Guidance and language shaped by your organisational context

Line managers

Prism gives managers the confidence to act quickly without needing to be data experts with:

  • A simple explanation of what their team is saying

  • Personalised actions they can actually implement

  • Higher-quality actions through Prism’s coaching

  • Built-in reminders and nudges to keep progress alive

Employees

Prism helps employees see that their feedback leads to real, meaningful improvement through:

  • Faster acknowledgement of feedback

  • Respect for anonymity and boundaries

  • Clear communication of next steps

  • Stronger belief in the listening process

AI you can trust. Data you control.

Prism is designed for responsible use in complex organisations, combining secure AI with human oversight and clear governance.

  • Personally identifiable info removed before AI analysis
  • End-to-end encryption (in transit & at rest)
  • Safe-group reporting ensures anonymity
  • Data never used to train external models
  • Full audit trails
  • Role-based access and governance
Prism for 360 feedback

AI for stronger leadership

Prism brings the same clarity to 360 feedback as it does to surveys. It analyses ratings and comments in context, surfacing strengths, development themes and personalised actions aligned to leadership expectations and organisational culture.

Features include:

  • Coaching-ready summaries managers can use immediately
  • Actionable next steps that fit individuals, not generic templates
  • Cohort-level insight without manual analysis
Whitepaper

Get to know Prism!

Download a copy of our Prism whitepaper to understand how our game-changing AI is shifting the balance from listening to action, and a sneak peek of what's coming next…

Download Prism™ whitepaper

Real clients, real results

Prism is an absolute gamechanger.

Ellen Mokwena, Human Capital Business Partner

McDonald's

The Prism AI tool is truly out of this world; instead of reading thousands of comments, the insights Prism generated were incredibly valuable and easy to interpret.

Alla Frolova, Organisational Development Partner

London Borough of Bexley

Really jaw-dropping functionality with Prism!

Daniel Motino, Senior D&I Manager

Zalando

The People Insight platform was excellent for our requirements and the prompts, comments, suggestions, and more were all extremely useful to prompt next steps and conversations from the results.

Lisa Thompson, People Services Associate

North Yorkshire Fire & Rescue Service