Emergency services staff surveys

Emergency services staff face unique workplace challenges that impact their morale, retention and performance. will help you uncover and resolve pressing issues for a happier, more engaged workforce.

Did you know?

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Coaching drives growth

71% of emergency services employees say their manager takes the time to coach them and develop their skills

Megaphone

Voices going unheard

Only 52% of employees in this sector say their opinion is sought on decisions that affect their work

Collaboration

Proud to contribute

84% of employees in this sector say they are proud to work for their institution

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Coaching drives growth

71% of emergency services employees say their manager takes the time to coach them and develop their skills

Megaphone

Voices going unheard

Only 52% of employees in this sector say their opinion is sought on decisions that affect their work

Collaboration

Proud to contribute

84% of employees in this sector say they are proud to work for their institution

Tailored surveys for emergency services

To create a workplace where employees perform at their best, you need to listen to their voices. Our tailored surveys and 360 feedback tools provide emergency services with the data they need to address workforce challenges and improve employee experience.

By acting on employee insights, organisations can boost retention, morale, engagement and productivity, helping them to thrive in demanding sectors.

Emergency services we support:

We work closely with a range of emergency services, including: 

Police services

We support police departments in understanding officer engagement, mental health and overall workplace culture.

 

Fire and rescue services

We help fire and rescue teams stay connected, engaged and responsive to workplace demands.

 

Ambulance and emergency medical services

We focus on wellbeing and engagement in high-pressure environments to improve retention and performance.

 

Coast guard and search and rescue

We gather insights on team collaboration, morale and the physical and mental challenges of rescue work.

 

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Retention challenges in emergency services

High staff turnover is a persistent challenge for emergency services, driven by demanding roles, stress and pay concerns. Retaining experienced personnel is critical for maintaining service quality and reducing recruitment costs.

Our surveys help organisations understand the reasons behind attrition and identify strategies to improve retention.

Addressing morale and mental health

Stress, burnout and exposure to trauma take a toll on emergency service workers. Research by Mind found that 69% of emergency responders experience mental health issues, with many citing stigma and inadequate support as barriers to seeking help.

Low morale affects team performance and impacts patient and public outcomes. Our staff wellbeing surveys highlight the key stressors and support gaps faced by staff.

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Diversity and inclusion in emergency services

Despite progress, emergency services still face diversity challenges. Women and ethnic minorities are underrepresented, particularly in leadership roles.

Our D&I surveys enable organisations to measure inclusivity and identify barriers faced by underrepresented groups. Gathering employee insights allows organisations to build inclusive policies, improve representation and build trust among staff.

Sharper listening, smarter action

We combine an easy to use platform with real people expertise, so you get more than results. You get direction.

From shaping the right questions to making sense of what your employees are telling you, our HR specialists work alongside you at every step. Then we help you prioritise what matters, align leaders and managers and turn feedback into clear actions that improve everyday experience at work.

Sharper listening

Employee surveys

Whether you’re looking to carry out employee engagement surveys, D&I surveys or boost wellbeing within your organisation, we can help you bring meaningful surveys to life.

360 feedback

Our 360 feedback tool marries the best in generative AI with expert consulting and project management, leaving you with personal development plans to boost growth.

Employee surveys

Whether you’re looking to carry out employee engagement surveys, D&I surveys or boost wellbeing within your organisation, we can help you bring meaningful surveys to life.

360 feedback

Our 360 feedback tool marries the best in generative AI with expert consulting and project management, leaving you with personal development plans to boost growth.

Real clients, real results

The People Insight surveys provide a really useful vehicle for all staff to help shape the organisation for the better. The long-term relationship with People Insight has created confidence in staff feeling able to be open with Cheshire Fire and Rescue Service.

Mark Cashin, Chief Fire Officer

Cheshire Fire and Rescue Service

The team at People Insight are always friendly and approachable. The dashboard really helps to bring the survey results to life.

Emma Willshaw, Diversity and Inclusion Officer

Devon and Somerset Fire and Rescue Service

The whole team were superb the entire way through the process. I have used People Insight previously so very happy to use them again. I would like People Insight to be an ongoing partner for our business.

Charlotte Park, VP People

Northern Data