Camelot UK is the operator of the UK’s National Lottery, which has raised over £35 billion for good cause projects and created more than 4,250 millionaires since its launch in 1994. Alongside its role in making huge winners, the company’s primary objective is to maximise returns to good causes in the most socially-responsible and cost-efficient way, helping build local communities, power sports teams, unleash creative talent, empower the elderly and unlock young potential.
Camelot UK appointed a new CEO, and since then, there has been a clear commitment to engagement and taking action as a result of staff feedback, and Camelot UK’s employee engagement score has gone up by 10% in just one year.
By focusing their activities on leadership behaviour, truly living the values, transparent communication, understanding their impact, and recognition, Camelot UK has succeeded in making a positive impact on their customers and their organisation.