Clients:

Emergency services staff surveys

Emergency services face day-to-day challenges that are completely unique, and which need to be reflected in relevant, customised listening strategies and strong staff surveys.

Case studies

“The People Insight surveys provide a really useful vehicle for all staff to help shape the organisation for the better in the future. The long-term relationship with People Insight has created confidence in staff feeling able to be open with Cheshire Fire and Rescue Service.”

Mark Cashin, Chief Fire Officer, Cheshire Fire and Rescue Service

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Tailored surveys for emergency services

Our surveys are designed to address the unique challenges of emergency services teams, from high-stress environments to essential mental health support.

We work closely with your organisation to develop surveys that uncover specific needs, including stress management, workload balance and leadership accountability.

Our tailored approach ensures each survey provides direct, actionable insights aligned with the real-world demands of emergency services, helping teams thrive under pressure while feeling genuinely supported.

Emergency services we support:

We work closely with a range of emergency services, including:

Police services: We support police departments in understanding officer engagement, mental health and overall workplace culture.

Fire and rescue services: We help fire and rescue teams stay connected, engaged and responsive to workplace demands.

Ambulance and emergency medical services: We focus on wellbeing and engagement in high-pressure environments to improve retention and performance.

Coast guard and search and rescue: We gather insights on team collaboration, morale and the physical and mental challenges of rescue work.

Improve trust, grow inclusion and nurture leadership

With hands-on expertise in aiding emergency services, our team assists in devising an employee survey program aligned with your objectives. This program encompasses:

Enhancing employee engagement and retention among full-time, on-call, and support staff.
Cultivating an inclusive and diverse organisational culture.
Integrating post-survey action strategies and behavioural adjustments.
Nurturing upcoming leaders.
Extracting valuable insights from demographic data to facilitate the recruitment of diverse talent.

Build an outstanding culture

At People Insight, our experts can help you create a culture of trust where staff feel listened to. Leaders can show what has changed in response to staff feedback with our ‘You said, we did’ framework. Join our clients like Derbyshire and Merseyside Fire & Rescue Services to see how our approach works.

Our surveys improve emergency services operations

Our surveys offer emergency services more than simple data; they provide actionable insights that drive meaningful improvement.

By targeting areas such as communication, stress management and team alignment, our surveys help to reduce burnout, support mental health and strengthen the connection between frontline teams and leadership.

With these insights, emergency service organisations are equipped to make informed decisions that improve employee retention and strengthen performance.

“The things I particularly like about People Insight are the survey results dashboard, the opportunity to benchmark survey results to other Fire & Rescue Services and the clarity of the expert-led results and action presentation to senior leaders. The depth and visibility of the ‘key drivers for engagement’ analysis is instrumental when taking action in response to the results.”

Corina Beatson, Consultation & Evaluation Officer, Derbyshire Fire and Rescue Service

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“People Insight has supported us with the development and delivery of our employee surveys for 7 years. They provide detailed, confidential reporting and clear, concise presentation of the results for our Senior Leadership Team and managers. The team are always friendly and happy to help, to ensure that the survey is delivered on time with as little stress as possible.”

Phil Garrigan, Chief Fire Officer, Merseyside Fire and Rescue Service

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How People Insight can help

People Insight Platform

Our platform provides data-driven insights that are easy to understand, share, and act upon.

Become empowered to drive change effectively and take ownership of your transformation journey.

People Insight Platform

Practical expertise

Create lasting change with support from our organisational psychologists.

From employee survey design, stakeholder engagement and alignment, to action and behaviour change facilitation.

Practical expertise

Flexible support

Whether you prefer a hands-on approach or want us to take the reins, our platform equips you to create the ultimate survey.

No matter the support package you choose, our team stands ready as a dependable partner.

Flexible support

Decisions underpinned by data

Trust that your decisions are based on rigorous data, with every survey underpinned by bespoke psychological frameworks including our Pearl™ (engagement), Thrive™ (wellbeing), Navigate™ (change management) and Belong™ (diversity and inclusion) models.

Data models

Emergency Services resources

Webinars

On demand: How fire & rescue services align culture and EX

Case studies

Derbyshire Fire and Rescue: An outstanding workplace culture

Webinars

On demand: Changing the narrative around engagement in Fire and Rescue

Webinars

Engaging on-call staff at Derbyshire Fire and Rescue Service

Never miss a webinar, watch the replays now.

Webinar Replay

Changing the narrative around staff engagement in Fire & Rescue

Watch replay

Webinar Replay

How FRS align Culture and Employee Experience

Watch replay

Clients:

Emergency services staff surveys

Trusted By

Tailored surveys for emergency services

Emergency services we support:

Improve trust, grow inclusion and nurture leadership

Build an outstanding culture

Our surveys improve emergency services operations

Testimonials

How People Insight can help

People Insight Platform

Practical expertise

Flexible support

Decisions underpinned by data

Emergency Services resources

On demand: How fire & rescue services align culture and EX

Derbyshire Fire and Rescue: An outstanding workplace culture

On demand: Changing the narrative around engagement in Fire and Rescue

Engaging on-call staff at Derbyshire Fire and Rescue Service

Emergency services events & webinar replays

Never miss a webinar, watch the replays now.

Changing the narrative around staff engagement in Fire & Rescue

How FRS align Culture and Employee Experience

Guides