Increase profitability by 23%
Boost productivity by 21%
Increase profitability by 23%
Boost productivity by 21%
Listening without follow-through does more harm than good. When actions are unclear, inconsistent or invisible, engagement stalls and belief in listening fades. Employees stop expecting change and confidence in surveys declines.
Where action planning is embedded and sustained, organisations see stronger engagement and greater confidence that feedback leads to meaningful outcomes. Our action centre gives managers the structure, clarity and support they need to turn insight into improvement that sticks.
Knowing where to start is often the biggest barrier to action. Our newest AI feature, Prism Suggest, removes that friction by analysing survey results, comments, benchmarks and organisational context to recommend the actions most likely to make a difference next.
Instead of managers interpreting dashboards alone or starting from a blank page, Prism Suggest highlights clear, evidence-based actions that help teams move quickly from understanding results to doing something about them.
Prism Suggest does not rely on generic best practice. Actions are prioritised based on where your results show the greatest opportunity for improvement, keeping effort focused on what will genuinely shift engagement and experience in your organisation.
Every recommended action includes a clear explanation of why it has been suggested. Managers can see how actions link back to specific questions, drivers and priorities, building confidence in decisions and reducing uncertainty about where to focus.
Action centre sits directly within the experience managers already use. Recommended actions appear alongside results and key drivers on the dashboard homepage, helping leaders quickly understand what is working well and where attention is needed next.
Managers can create actions directly from results, from Prism Suggest recommendations or within the action centre itself. They are never faced with a blank plan. Prism provides a strong starting point while managers remain fully in control.
Actions from multiple surveys and dashboards can be viewed in one place, supporting joined-up improvement across teams and time periods.
Each action has a named owner, keeping accountability visible and progress easier to maintain. Collaboration comments allow teams to share updates, context and decisions in one place.
This keeps conversations connected to the action itself, reducing reliance on follow-up emails or meetings and helping teams stay aligned as work progresses.
Every action also maintains a visible activity trail, showing status changes and updates over time to support transparency and governance.
The action centre focuses on action quality, not just action volume. The ‘Review my action’ feature assesses clarity and effectiveness, while ‘Improve my action’ helps rewrite actions in a clearer, more focused way without changing intent.
Automated nudges support follow-through after surveys close. Reminders prompt managers to start actions, update progress, meet due dates and acknowledge completion, helping improvement remain active rather than fade over time.
Actions move through a simple workflow of Not started, In progress and Completed, making momentum and blockers immediately visible.
The action centre turns feedback into visible progress. With Prism Suggest, managers do not have to guess where to start. They receive recommended actions, clear rationale and simple tools to plan, track and deliver improvement at scale.
Actions remain linked to the questions and drivers that prompted them, helping organisations understand which actions contributed to change over time.
