Client Service Manager and Quality Manager
Richard initially joined People Insight to lead further advances in quality management, and now manages more complex client projects, focus groups, whilst simultaneously studying for his MSc in Occupational Psychology.
With over 15 years of experience in business process and quality in the IT and Telecoms sectors, Richard has first-hand experience and appreciation of the strong link between highly engaged employees and optimum operational performance.
Richard was brought up on Fish & Chips in the North West of England. In his spare time he enjoys spending time on the water and paddles and coaches for a local Dragon Boat team, he has also competed for and coached the GB Dragon Boat team.
+44 (0) 203 142 6511